Contact Information

1. Purpose of This Page

This page provides the available contact channels for enquiries related to browsing, ordering, payment matters, or after-sales topics.
If you require clarification on product details, order progress, billing questions, or post-purchase procedures, the contact options below may be used to reach support.

2. Available Contact Channels

During published support hours, enquiries may be submitted using the following methods:

• Address: 504 STONERIDGE GATESVILLE TX 76528

• Telephone: +1 (832) 704-4724

• Email: contact@furniaura.com

Support hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

To assist with verification and handling, including an order reference number or relevant transaction details is recommended where applicable.

3. Refund Status Enquiries

Where an order meets the applicable refund conditions and the relevant review steps have been completed, refund handling generally follows these steps:

• The refund request is passed to the original payment method

• The time required for funds to appear may vary depending on the card issuer or payment provider

• If no update is visible after a reasonable period, checking directly with the issuing bank may be helpful

If further clarification is required, the contact details listed above may be used to request an order status review.

4. Support Scope and Limitations

Enquiries and requests are reviewed based on their nature and the information provided.
The content on this page is for general reference only and does not represent a guarantee of response time or outcome.
Nothing on this page limits or replaces rights available under applicable UK consumer protection laws.