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Privacy and Information Protection Policy

1. Introduction

When providing website-related services, certain information relating to visitors or users may be processed.
This policy explains the general categories of information involved, how such information is typically used, and the rights that may apply under relevant UK and European data protection frameworks.

Accessing or using this website, including via mobile devices, indicates awareness of the contents described on this page.

2. Scope of Application

This policy applies to interactions that may occur through use of the website, including but not limited to:

  • Viewing, searching, or browsing website content

  • Placing orders, completing payments, and arranging delivery

  • Contacting support channels or submitting enquiries

  • Managing returns, refunds, exchanges, or related matters

Additional note:
The website is intended for individuals aged 18 and over.
If information relating to minors is identified, it may be reviewed and handled using reasonable measures.

3. Categories of Information That May Be Involved

Only information considered relevant for service operation may be processed.
This may include the following types:

Information Provided Directly

  • Name and contact details

  • Email address

  • Delivery or billing address

  • Order and transaction references

  • Payment-related identifiers (excluding full card numbers)

Information Generated Through Use

  • IP address and general access source

  • Device type, browser, and operating system

  • Page visit times and browsing patterns

  • Cookie or local storage preferences, where applicable

Sensitive data unrelated to service operation is not intentionally collected.

4. Typical Purposes of Information Use

Information involved may be used for practical and operational purposes such as:

  • Managing orders, payments, delivery, and after-sales matters

  • Issuing service-related or order-related communications

  • Reviewing website performance and functionality using aggregated or anonymised data

  • Meeting tax, regulatory, or other legal obligations

  • Identifying and reducing fraud, misuse, or abnormal activity

Unless separate consent is provided, personal information is not generally used for promotional activity.

5. Cookies and Similar Technologies

Where permitted by applicable rules, cookies or similar tools may be used to:

  • Support essential website functions

  • Store language, region, or display preferences

  • Maintain continuity during checkout or browsing sessions

Browser settings allow cookies to be managed or restricted.
Disabling non-essential cookies does not usually prevent core website functions, though some preferences may not be retained.

6. Information Security Measures

To reduce the risk of unauthorised access, disclosure, or misuse, commonly used technical and organisational measures may be applied, including:

  • Encrypted data transmission

  • Controlled and tiered access permissions

  • Ongoing system monitoring and maintenance

  • Internal guidelines relating to data handling

No digital system can eliminate all potential risks.

7. Use of Third-Party Services

Where necessary to operate services, limited information may be shared with external service providers, such as:

  • Payment processing services

  • Delivery and logistics partners

  • Technical or customer support service providers

Information is shared only for defined purposes, and use outside those purposes is not intended.

8. International Data Processing

In some situations, information may be stored or processed outside the United Kingdom.
When this occurs, commonly recognised compliance mechanisms may be applied to align with relevant data protection standards.

9. Data Retention

  • Records relating to orders, transactions, or accounting may be retained for periods required by law or operational needs

  • When information is no longer required for its original purpose, it may be removed or anonymised where practicable, unless retention is legally required

10. Information Security Incidents

If an event occurs that may affect information security, the situation may be assessed based on scope and impact, with actions taken where required by applicable rules or circumstances.

11. Rights That May Apply

Under UK and European data protection frameworks, certain rights may apply depending on the situation, including:

  • Requesting access to relevant personal information

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion or restriction of use where legally applicable

Requests may be submitted using the contact details below.

12. Information Relating to Minors

Services on this website are not directed at individuals under 18 years of age.
If information linked to minors is identified, it may be reviewed and addressed using appropriate measures.

13. Contact Information

Questions regarding this policy or general information handling may be directed to:

Address:
504 STONERIDGE
GATESVILLE, TX 76528

Phone: +1 (832) 704-4724
Email: contact@furniaura.com

Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

14. Policy Updates

This policy applies from the date it is published on this page.
Content may be revised to reflect legal, technical, or service-related changes.
Visitors are encouraged to review this page periodically for updated information.