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Payment Methods and Billing Information

1. Overview

This page provides general information about accepted payment options, how payments are processed, and how charges are shown during checkout.
The amount payable is determined by the final figures displayed at checkout, while the actual debit is handled by the relevant payment service provider.

2. Accepted Payment Options

At checkout, payment is typically supported through the following card networks:

  • Visa

  • Mastercard

Orders are charged in the currency shown on the checkout page.

The following payment methods are generally not available unless specifically shown during checkout:

  • Cash on delivery

  • Cash payments

  • Bank transfers

  • Cryptocurrencies

If a payment method is not displayed at checkout, it should be considered unsupported.

3. Transaction Security and Risk Awareness

During payment processing, commonly used security measures may be applied to reduce transactional risk, including:

  • Encryption protocols such as TLS/SSL to protect data transmission

  • Payment handling through third-party processors that follow recognised security standards

  • Avoidance of storing full card numbers, expiry dates, or CVV details

Online payments inherently involve certain risks. Completing transactions on a secure network and safeguarding payment details is recommended.

4. Display of Prices and Charges

All payment-related amounts are presented on the checkout page before order confirmation. These may include:

  • Product prices

  • Applicable taxes, such as VAT where relevant

  • Delivery charges, if applied

  • Import or customs-related costs already included under a duty-paid delivery model, where applicable

The total payable amount is the final figure shown at checkout. Charge composition may vary depending on the item and delivery address.

5. Typical Payment Process

While steps may differ slightly depending on the payment provider, the process usually involves:

  1. Reviewing selected items, delivery details, and order totals

  2. Choosing an available card option (e.g. Visa or Mastercard)

  3. Entering required payment information

  4. Completing any necessary verification steps

If a payment attempt is unsuccessful, alternative cards, bank verification checks, or customer support assistance may be considered.

6. Refund Method and Timing

Where a transaction qualifies for a refund under applicable policies:

  • Refunds are generally issued to the original payment method

  • The card used must be able to receive refunded amounts

  • Processing and settlement times may vary depending on the payment provider or issuing bank

If no refund appears after a reasonable period, checking with the card issuer may be helpful. Support contact is also available for order verification.

7. Contact Information

For questions related to payment processing or billing records, the following contact details are available:

  • Address: 504 STONERIDGE GATESVILLE TX 76528

  • Telephone: +1 (832) 704-4724

  • Email: contact@furniaura.com

  • Support hours: Monday to Friday
    09:00–12:30 / 14:00–18:00 (CET)