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Terms of Use

1. General Information

These Terms of Use apply to access to and use of this platform and its related features.
By viewing pages, creating an account, placing an order, or otherwise using the platform, you acknowledge awareness of these terms. If any part is not acceptable, continued use should be avoided.

2. Service Availability by Location

Services are primarily intended for users located within the United Kingdom, covering standard reachable cities and residential areas.

Service access may be limited in certain situations, including:

  • Locations considered remote or outside regular logistics coverage

  • Adjustments required due to operational or regulatory considerations

If a specific address is not supported, related orders may not proceed through processing.

3. Accounts and Information Security

When registering or submitting an order, information provided should be accurate and kept up to date to support communication and order handling.

Users are expected to note the following:

  • Login credentials should be kept secure and not shared

  • Risks arising from personal actions, device loss, or unauthorised access may affect account security

  • Temporary interruptions may occur due to maintenance, technical changes, or other uncontrollable circumstances

4. Privacy and Data Handling

During use of the platform, certain information may be processed, such as:

  • Contact and delivery details

  • Order and transaction references

  • Payment-related identifiers

  • Browsing activity and device information

Such information is generally used for order fulfilment, support services, platform operation, and compliance-related notifications.
Data handling follows the UK Data Protection Act 2018 and UK GDPR.
Further details are outlined in the Privacy and Information Protection Policy and Cookie Usage Notice.

This platform is not intended for individuals under 18 years of age. If such information is identified, it may be reviewed using appropriate measures.

5. Product Information

Product descriptions, images, specifications, and pricing are presented based on information available at the time of display.

Please note:

  • Visual appearance may vary depending on screen or device

  • Minor differences in colour, dimensions, or packaging may occur between production batches

  • Such variations are generally not considered faults

6. Pricing, Taxes, and Charges

Prices are shown in the currency displayed on the website and may include applicable UK Value Added Tax (VAT).

Additional points to note:

  • Product prices and delivery charges are shown at checkout

  • Any additional costs are displayed where applicable or explained in related policies

  • The final payable amount is the figure shown on the order confirmation page

7. Orders and Payment

Orders typically move into processing after payment is successfully completed.

  • Available payment methods are shown during checkout

  • Encrypted payment systems are generally used to reduce transaction risk

  • Orders identified as unusual or inconsistent with platform rules may be restricted or cancelled

8. Delivery and Fulfilment

Delivery options, costs, and estimated timeframes depend on order details and delivery address.

During delivery:

  • Arrival times may vary due to logistics, weather, or other external factors

  • Additional costs caused by incomplete or incorrect address details may be the responsibility of the person placing the order

Further details are available in the Delivery and Shipping Information.

9. Cancellations and After-Sales Matters

Cancellation requests may be possible before an order enters processing or dispatch, depending on order status.

  • Orders already dispatched are generally not eligible for direct cancellation

  • After delivery, available options depend on product condition and applicable policies

Specific conditions are described in the Order Cancellation Information and Returns and Refund Information.
These terms do not affect rights provided under UK consumer legislation.

10. Acceptable Use

Use of the platform should comply with applicable laws and regulations.
Activities that are not permitted include:

  • Illegal or deceptive conduct

  • Infringement of third-party rights

  • Actions that disrupt platform security or functionality

Where losses arise from personal misuse, responsibility may apply under relevant laws.

11. Intellectual Property and Liability

All content on the platform, including text, images, logos, and trademarks, is protected by applicable intellectual property laws.

  • Reproduction, distribution, or commercial use without authorisation is not permitted

  • Liability relating to indirect loss or events beyond reasonable control may be limited where allowed by law

These terms are governed by the laws of England and Wales.
Disputes are generally addressed through discussion first and may be referred to a competent UK court if unresolved.

12. Contact Details

Questions relating to these Terms of Use or platform access may be directed to:

Address:
504 STONERIDGE, GATESVILLE, TX 76528

Phone: +1 (832) 704-4724
Email: contact@furniaura.com

Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

13. Updates to These Terms

These Terms of Use may be revised due to legal, technical, or operational changes.
Updated content is displayed on this page and applies from the date shown. Periodic review is recommended.