Free delivery on orders of £120 or more
Log in

Cart

Your cart is currently empty.

Continue shopping
Total
£0.00

Delivery and Shipping Information

1. General Overview

This page outlines how delivery and dispatch are typically handled for orders placed within the United Kingdom.
It provides reference information regarding delivery coverage, shipping charges, order handling stages, and practical points to note before completing a purchase.
The content below is intended to support the checkout and fulfilment process.

2. Delivery Coverage

Delivery is generally available to standard, accessible addresses across the United Kingdom, including major cities and most residential areas.

Additional checks may be required in certain situations, such as:

  • Remote or hard-to-reach postcode areas

  • Islands or locations with limited carrier access

If there is uncertainty about whether a specific address can be served, it is recommended to contact support before placing an order.

3. Shipping Charges and Price Structure

Delivery charges are calculated based on the total order value and are displayed during checkout:

  • Orders with a value of £120 or above: delivery fee not applied

  • Orders below £120: fixed delivery charge of £9.9

Product prices shown already reflect applicable UK Value Added Tax (VAT).
The total payable amount is determined by the checkout display, with no additional charges applied beyond what is shown.

4. Order Handling and Dispatch Process

Payment Confirmation

Orders completed before the daily cut-off time typically enter the confirmation stage on the same working day.
Payments completed after this time are generally reviewed on the next working day.

Preparation Period

Once payment has been confirmed, orders move into preparation.
This stage commonly requires 1–3 working days for picking and dispatch arrangements, depending on order status updates.

5. Delivery Method and Transit Time

After dispatch, orders are transported using traceable delivery services operated by international or local logistics providers.

Key points include:

  • Tracking details are provided once dispatch has occurred

  • Estimated delivery time is generally 8–15 working days from dispatch

  • Transit times may vary due to weather conditions, public holidays, transport volume, or carrier operations

Actual delivery progress should be checked using the tracking information provided.

6. Order Tracking

When an order leaves the dispatch stage, a notification message is typically issued.
This notification usually contains:

  • The relevant order reference

  • Carrier information

  • A tracking link for shipment updates

The tracking link can be used to follow delivery progress directly with the carrier.

7. Cost Transparency

To support clear review before payment, the following details are displayed on the checkout or order page:

  • Individual item pricing and tax information

  • Delivery charges, where applicable

  • Overall order total

All calculations are based solely on what is shown during checkout, without undisclosed fees.

8. Delivery Checks and Irregularities

Upon receiving a parcel, it is advisable to inspect the outer packaging.

If any of the following situations occur, support should be contacted within a reasonable timeframe, and relevant records retained:

  • Delivery marked as completed but not received

  • Noticeable damage to the external packaging

  • Items missing or damaged during transit

Any follow-up is assessed based on the available information and circumstances.

Returns or additional charges resulting from incomplete or incorrect delivery details may remain the responsibility of the order holder.

9. Order Changes and Cancellations

Before Dispatch

If an order has not yet been dispatched, it may be possible to request changes to delivery details or cancellation within a limited timeframe.
Early contact with support is recommended.

After Dispatch

Once an order has entered transit, changes or cancellations are no longer available through the dispatch process.
Further options may be reviewed under the Returns and Refund Information available on the website.

10. Contact Information

For questions related to delivery or dispatch arrangements, the following contact details may be used:

Address:
504 STONERIDGE, GATESVILLE, TX 76528

Phone: +1 (832) 704-4724
Email: contact@furniaura.com

Working Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (CET)

11. Applicability

By placing an order and continuing to use related services on this website, users acknowledge awareness of this delivery and dispatch information, including any later revisions published on this page.